Manchester City Council
“We have worked with WA for some time, either direct award or through the use of our framework providers, they have always proven to be extremely friendly, provide a reliable service, supplying a very good calibre of staff, who fit in well with our teams and just get on with the job in hand, and we hope to continue an ongoing partnership.”
Atkins
“Waterman and Atkins have worked closely together for the past 5 years in Wiltshire and have always tried to assist with placement of staff.”
“Graeme McLean has been a highly valued member of our team throughout this project. (Aberdeen Western Peripheral Route). Since joining us in May 2015 as Geotechnical Clerk of Works his role has expanded to include supervision of the completion of ten principal structures and preparing handover documentation. Graeme has carried out these roles with diligence, competence and professionalism, further, Graeme has trained and mentored several site staff at various levels during this time. However, it is Graeme’s additional role as Designer’s Site Engineer Representative since April 2018 that I would like to highlight for special commendation. Graeme has differentiated himself from others through his enthusiasm, commitment and dedication to mentoring his team whilst ensuring that quality standards are met and maintained. Graeme is an excellent ambassador for Waterman Aspen and represents mutual qualities and values. I would welcome working with Graeme on future projects.”
“I would like to commend Neil Tomlinson’s contribution to the framework. His enthusiasm and willingness to solve problems has been key to getting this contract working successfully. He is doing a great job and provides me with invaluable support.”
Transport for West Midlands
“Waterman are an enormously responsive organisation to deal with, and their managers take time and make a lot of effort to understand the clients and schemes that they are working with.
In the case of the Sprint scheme which is a fast moving project, through Watermans knowledge and relationships with the relevant Local Authorities and officers, together with specialist expertise they can deploy, our stakeholder relationships are easier to engage with and manage, and we are able to entrust and empower our Waterman contractors to lead in may areas with minimal supervision. For a project like Sprint, this provides invaluable benefits, and the sharing of project information means that our contract staff are able to lead and advise in many areas.
We hold regular, diarised team meetings and we treat our contractors as integral members of our team. We do not distinguish between in-house staff and our Waterman colleagues.
Conflict very rarely arises, but there is a great deal of openness and transparency in the relationship, and wherever sensitivities have arisen, these have been managed swiftly and effectively.”
Newcastle City Council
“Customer service is obviously important to Waterman and I feel that you understand my needs and are keen to offer staff that have the right technical and social skills to fit in my team.”
Swindon Borough Council
“Always been happy with the service provided and candidates put forward.”
Leicestershire County Council
“Provide a wide range of services, which is helpful. Staff on secondment perform well.”
City of Wolverhampton Council
“Very good professional service providing personnel with a good fit to my needs.”
Highways England
“Fast, right and effective support through the Support Framework is what I expect to get and Waterman Aspen have always been able to provide this to me. They have made sure that I get the staff support that meets my specific needs for the project. Overall I find Waterman Aspen easy to do business with.”
Barnsley Council
“Provide staff of high quality, understand clients’ requirements.”
“The staff provided by Watermans to the Council has been of a high standard and very professional in their outlook. They possess specific skills that are needed to reinforce resources, such as transport planning at a regional and pan-regional level.”
Warwickshire County Council
“Over the years we have built up a respect for each others area of work which enables timely and effective delivery of potentially difficult projects. I have to say that your professional, friendly approach and willingness to seek advice was welcomed by all our team.”
“We are full of praise for the way that Shirley Reynolds has handled the S278 work and I wanted to pass this on to you … particularly when it is connected with such difficult and challenging work. Well done, it is very much appreciated.”
“Graham Stanley deals with all aspects of the management of the programme of works professionally and diligently. The challenges of conflicting expectations from the public, elected members and delivery partners are a key area of Graham’s strength. He has a unique ability to resolve any issue with speed and efficiency. Graham is THE key member of my team; I value him and appreciate all the time and effort he gives.”
Cheshire West & Chester Council
“The service and staff provided by Waterman Aspen has been good. Regular visits by WA local managers to the work place has meant that WA know our business, requirements and have ensured that their staff are kept gainfully employed and ensure the well being of the staff WA provided to the council. Waterman Aspen engineers have produced some good work and ask appropriate questions when required.”
Birmingham City Council
“Following the culmination of working recently with yourself on a number of different work strands I would like to formally extend my thanks to you for your support and most particularly your reactiveness. Your willingness to go the “extra mile” to assist in sorting out issues affecting the highway has been most effective and is, I think, a fine example of how partnership working can increase efficiency in a very volatile and fast moving environment.… a sincere thank you.”
Environment Agency
“The Environment Agency have been very pleased with the support Waterman Aspen has provided to the West Area Delivery Team. The team seconded into the Agency has provided expertise in AutoCAD, GIS, Highways designs and general civil engineering which has been vital in progressing our fast track Flood Risk Management Schemes though the business case and detailed design phases ready for construction to start this summer. In addition to fitting well into the team they are delivering innovative and cost effective solutions.”
Balfour Beatty Mott MacDonald
“Very satisfied. With the end of our contract on the horizon we expect to come under resource pressures. We will hope to liaise closely with WA with a view to providing us with the support needed to fulfil our obligations to the end of the contract.”
Staffordshire County Council
“In my capacity as Development and Improvements Manager for Staffordshire County Council, I have worked with Waterman Aspen since 2011. In that time, WA have demonstrated a high degree of professionalism and commitment in providing technically competent staff to work on County Council highway projects, sometimes at very short notice. WA have always shown an ability to meet deadlines and submit work promptly that exceeds expectations.”
Solihull MBC
“We have had a close working relationship with Waterman Aspen for a number of years. We have always found that they ensure that their staff are fully trained and as they are Engineering based they also understand our needs. This has led to a number of effective placements by good calibre staff.”
Milton Keynes Council
“I have been very impressed in the service we have received. In sourcing potential candidates for short term positions, Waterman Aspen have always been able to source the right candidates of the right quality that we have needed to be filled quickly.”
Leicester City Council
“Our team have been very impressed with the county team and Watermans PM Teresa Hylton on the project. Really good to hear on such a large and complicated project.”
Falkirk Council
“We needed experienced people for project/secondment work and who also had some experience of local authority work. Waterman Aspen provided what we needed.”