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Current opportunities


2 weeks

Highways Community Supervisor / Officer


Type: Contract, Permanent

Salary: Dependent on experience, skills and location 

An introduction to our unique company… 

Waterman Aspen welcomes engineers and technical specialists to make their mark by working on some of the biggest infrastructure projects or in delivering professional services across the UK. We specialise in secondment services, providing the right people, with the right skills for the job, at the right time.  Our diverse client base includes local authorities, consultancies, public bodies and construction companies.

We take pride in supporting our colleagues throughout their careers. We’re a people-centric organisation, placing mutual respect and dignity in the highest regard. This is reflected in our approach to issues such as mental health and wellbeing, family friendly policies, social value, and net zero. We’re a Disability Confident Employer and an accredited Real Living Wage Employer.

We have big ambitions for the future, and we’d love for you to be part of it. 

Your career with Waterman Aspen… 

You’ll get all the benefits of being employed by us, while working on a variety of projects for our clients. Joining Waterman Aspen as a Highways Community Supervisor / Officer will see you as a key member of the West Midlands team and you can expect: 

  • A varied client base where you can apply and develop your skills 
  • Buy-in from clients to assist in your technical progression 
  • Further exposure to your chosen industry – increasing your awareness, knowledge and sharpening your skills 
  • The flexibility to broaden your horizons with each new secondment, without changing your employer
  • Career development and training to reach your professional or academic qualification goals supported by our own network of mentors and managers
  • Paid subscription to a professional body of your choice 
  • Regular social events and volunteering opportunities

Experience required… 

Lead responding to, and resolving where appropriate, resident, and elected member issues with highways operational performance, quality etc. on behalf of the Assistant Director

  • Day-to-day oversight and assurance of Highway Maintenance activities delivered by Amey focussing on performance, quality, and value for money
  • Day-to-day visibility & leadership on site with operational teams, driving improvements in performance and quality
  • Day-to-day visibility & leadership on site with elected members and residents driving improvements on performance and quality and ensuring that non-compliant work is rectified
  • Early identification of performance and quality issues and developing solutions and relevant communications
  • Ensuring that the service operates within the allocated budget
  • Lead on ensuring that arrangements are in place for the three tiers of contract governance (Strategic Board, Operational Board and Delivery Project Teams)


  • NRSWA Accredited
  • Competency through NRSWA or LANTRA training
  • Desirable:
  • Operational knowledge of Highways
  • Experience of working within highway maintenance management
  • Knowledge of the work environment and contract (the latter can be learnt on the job):
  • Political awareness
  • Visible leadership
  • Confidence
  • Performance focussed
  • Can-do attitude
  • Solution orientated
  • Customer obsessed
  • Financial management
  • Willing to have difficult conversations with our contractors re: performance
  • A full UK driving licence
  • Relevant design software/CAD/Civils 3D/where appropriate

You’ll get this and so much more… 

As a salaried colleague, you’ll get a salary in line with your experience, skills and location along with an industry-leading benefits package: 

  • Company car or car allowance 
  • Contribution to commuting mileage 
  • Permanent health insurance 
  • 25 days annual leave (option to buy up to 5 more), in addition to the normal public holidays (based on a 40 hour week, pro rata for part-time colleagues) 
  • Company pension contribution 
  • Salary sacrifice to buy additional benefits 
  • 1 paid Waterman Aspen in the Community Day to volunteer in your local community